Data Privacy Policy

Data Controller Information

brightpathhubae AG, a company registered in Austria with registration number FN258963a, is the data controller responsible for your personal data. Our registered office is located at Rotenturmstraße 178, 1031 Vienna, Austria. You can contact us at privacy@brightpathhubae.top or by telephone at +43 18935485.

Data We Collect

The data we collect depends on how you interact with our services. We may collect the following types of personal information:

Information You Provide Directly

• Contact Information: Name, email address, phone number, company name, job title
• Business Information: Industry, company size, automation requirements, project timelines, budget information
• Communication Data: Messages, enquiries, and other communications you send to us
• Marketing Preferences: Newsletter subscriptions and communication preferences

Information Collected Automatically

• Technical Data: IP address, browser type, operating system, device information
• Usage Data: Pages visited, time spent on site, referral sources, click patterns
• Cookie Data: Information collected through cookies and similar tracking technologies

How We Use Your Information

We use your personal data for the following purposes, based on legitimate business interests, contractual necessity, or your consent:

Service Provision

• Responding to your enquiries and providing consultation services
• Delivering workflow automation analysis and recommendations
• Managing client relationships and project communications
• Processing and fulfilling service requests

Business Operations

• Improving our services and developing new offerings
• Conducting market research and business analysis
• Managing our website and ensuring its security
• Complying with legal obligations and regulatory requirements

Marketing and Communications

• Sending newsletters and updates about automation trends (with your consent)
• Providing information about relevant services and industry insights
• Conducting customer satisfaction surveys and feedback collection

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: For marketing communications and certain cookie usage
• Contractual Necessity: To provide our consultation services
• Legitimate Interests: For business operations, website improvement, and client relationship management
• Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in our business operations
• Legal Requirements: When required by law, court order, or regulatory authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy. Specifically:

• Client Data: Retained for the duration of our business relationship plus 7 years for legal and tax purposes
• Marketing Data: Until you withdraw consent or request deletion
• Website Analytics: Typically 26 months for Google Analytics data
• Legal Documentation: As required by Austrian commercial and tax law

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. We ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or other approved transfer mechanisms.

Your Rights

Under GDPR and Austrian data protection law, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent for processing based on consent

To exercise any of these rights, please contact us at privacy@brightpathhubae.top. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information promptly.

Contact Information

If you have questions about this privacy policy or wish to contact us about your personal data, please reach out to us:

• Email: privacy@brightpathhubae.top
• Phone: +43 18935485
• Post: brightpathhubae AG, Rotenturmstraße 178, 1031 Vienna, Austria

Complaints

If you believe we have not handled your personal data in accordance with this policy or applicable data protection laws, you have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) or your local supervisory authority.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.